Truly Integrated Customer
Experience Management

Use DIGO to engage with your customers through an omnichannel communications experience.

Try DIGO for free

50%

COST REDUCTIONS

25%

REVENUE INCREASE

60%

WAIT TIME REDUCTION

40%

CALL CONTAINMENT

Products Any Channel, Anytime, Anywhere
We have got you Covered

NUMBERSBlending Short codes, Long codes and toll free services

Deliver a blend of services to

  • Long Codes
  • Short Codes
Know more

CHANNELSConvert Communication into Actions

Orchestrate seamless

SolutionsEasy-to-use solutions,
loaded with features

Anonymize

Anonymize

Protect your customers and your employees personal phone number information, using a virtual number to create a communications bridge for voice calls.

Anonymize
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Anonymize

Authenticate

Authenticate

A reliable and scalable MFA solution to protect customer transactions. You can launch quickly, with minimal IT resource or support needed.

Authenticate
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Connect

Connect

Seamless operations with pre-built connectors for a range of CRM, marketing automation and other enterprise applications.

Connect
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Connect

Verify

Verify

Ensure a higher rate of completed communications, with phone number verification – when you contact your customers’ they will know that it is really you calling or texting them.

Verify
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Verify

Engage

Engage

Develop targeted, multi-step voice and SMS marketing programmes, or integrate mobile marketing with your existing services, via APIs.

Engage
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Engage

Infrastructure as a Service

Infrastructure as a Service

With hosted SMSC and managed SMS Firewall, you get peace of mind along with control over the way you run your mobile messaging services

Infrastructure as a Service
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Infrastructure as a Service
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Services You’re not on your own

DIGO is supported with a range of services to help you get the most from the platform

Visit.
Register.
Engage.

Design Omnichannel communications flows with our easy drag-and-drop

Visual Designer.

or use our pre-defined workflow templates

Use case you might be interested in

We can connect you to the world

On Demand

BFSI

Automotive

Healthcare

E-Commerce

Customer Service

Real estate

Retail

Logistics

Travel & Hospitality

Two-factor Authentication Two-factor Authentication

Providing omnichannel communication options for services like ride hailing or food delivery, to ensure safe and secure on-demand services

Two-factor Authentication Two-factor Authentication

Secure your customers transactions, alert customers about payments, make it easy to complete online transactions

Two-factor Authentication Two-factor Authentication

Provide a range of alerts to drivers and vehicle owners about payments, subscriptions, service updates

Two-factor Authentication Two-factor Authentication

Engage patients with secure transactions, to validate information about appointments, prescriptions, medication and notifications

Two-factor Authentication Two-factor Authentication

Integrate communications into the e-commerce mix, to ensure smooth transaction completion and validation

Two-factor Authentication Two-factor Authentication

Harness a range of omnichannel options and bots to help divert calls from your contact centre

Two-factor Authentication Two-factor Authentication

Notify buyers about new property listings and updates on offers. Make sure you sellers are kept up to date and in the loop

Two-factor Authentication Two-factor Authentication

Special offers and promotions to tempt you customers, along with updates and notifications about orders and deliveries

Two-factor Authentication Two-factor Authentication

Keep your customers updated about deliveries and make it easy for your drivers to complete deliveries and communicate with customers

Two-factor Authentication Two-factor Authentication

Updates and alerts about travel information, reservation changes, delays and additional services like insurance, car hire, taxis

Why DIGO is a
Great Choice

Omnichannel

With DIGO you can implement a comprehensive, omnichannel customer engagement strategy.

Programmable

Streamline your operations and reduce costs of ownership with tools and integration options.

Flexible

DIGO supports every stage of your customer lifecycle, acquisition, loyalty building and retention.

Global

DIGO provides you with the most extensive reach for secure, efficient and compliant communications.

We are Trusted by
Enterprises

Using a scalable, easy-to-use full stack communication platform, design and intelligently manage all engagement activities across your customer journeys.

DIGO Services

“Digital transformation doesn’t come much more fundamental than this. The managed Microsoft Teams service is bringing
about an evolution in how our business collaborates and talks among itself on a worldwide scale.”

DIGO Services

“Uber chose Tata Communications as its digital infrastructure partner because of its global reach, cost competitiveness and reliability that ensures a smooth operation worldwide. In addition, Tata Communications’ global reach and breadth of services was critical to Uber to support their global expansion.”

And loved by
Developers

And loved by
Developers

We'd love to hear your thoughts, so please take a moment to share your feedback. Join the Conversation!

We are trusted by
Enterprises

Expand your
Customers Growth with DIGO

Together with our dedicated partners we develop success.