WhatsAppIntegrate WhatsApp into your Omnichannel Customer Engagement Strategy

Extend your customer communications to include this most popular of ChatApps

What people are saying

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Why DIGO is a
Great Choice

Augmentation, not addition

Embed communications directly into your existing applications

Flexibility

Our WhatsApp API is built with flexibility in mind, so that different communications touch points can be integrated

Fast Set-Up

Integrate WhatsApp into your communications channels and workflows quickly and easily

Contextual

All the components of a customer conversation integrated into a single workflow

Use case you might be interested in

We connect you to the world

Travel

E-Commerce

Marketing

Delivery services

Two-factor Authentication Two-factor Authentication

Send confirmations about reservations and bookings

Two-factor Authentication Two-factor Authentication

Order confirmations, delivery notifications and customer service updates

Two-factor Authentication Two-factor Authentication

Targeted marketing to specific customers

Two-factor Authentication Two-factor Authentication

Delivery updates and alerts

Don’t take our word for it.
Try it yourself!

Contact your customers on their channel of choice

Technical features for developers

Ease of integration and comprehensive documentation makes it simple to use our WhatsApp API, to engage with your customers

  • Unified AI (UAI) Platform
  • REST API and SDK
  • User portal, with integrated analytics
  • Sandbox environment and test tools

Got Questions. We’ve got all your answers!

How does the DIGO WhatsApp solution work?

WhatsApp is one of a number of ChatApps that are supported by DIGO. We embed WhatsApp directly into your existing applications and provide communications orchestration capabilities to ensure completely aligned customer engagement across all channels.

How can I integrate WhatsApp into my existing customer communication flows?

It’s easy to connect with your customers for things like marketing campaigns, alerts and notifications, or customer service and support. We provide the tools to help you make WhatsApp integration quick and easy.

If I use WhatsApp, can I still send standard SMS messages to my customers?

The best approach is to request your customers what their preference is and then send communications via their medium of choice. Of course the option still exists to use both WhatsApp and SMS if needed.

I am already using WhatsApp to communicate with my customers, does this create any issues?

If you already have a WhatsApp Business Account, it’s even easier to integrate WhatsApp with our broader communications orchestration capabilities.

Expand your
Customers Growth with DIGO

Together with our dedicated partners we develop success.

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