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Engage at a glance
Providing multiple integration points for 3rd party application integration
SMS & Voice Campaigns
Develop targeted, multi-step voice and SMS marketing programmes, or integrate mobile marketing with your existing services, via APIs.
Using a combination of AI and NPL the DIGO platform is enable to detect the sentiment in a customer conversation and prompt your contact centre agents about the best actions and responses
SMS & Voice Analytics
Reporting and Analysis (OLAP) on the basis of business parameter (Channel, Enterprise, Region), and message delivery measurement (Success/Failure Delivery, Submit)
Use case you might be interested in
We connect you to the world.
Grow your customer base, using omnichannel campaigns and promotions
Get insights into campaign performance. Adjust and monitor progress through visual tools
Segment and micro-segment your audience for personalised re-targeting opportunities.
Why DIGO is a
Technical features for developers
- Messaging delivery measurement (Success/Failure Delivery, Submit)
- OLAP applying multiple business parameters (Channel, Enterprise, Region)
- Digital channel integration – App Web, Email
- Seamless Integration with multiple channels
Got Questions. We’ve got all your answers!
DIGO Engage lets you develop targeted, multi-step automated voice and SMS marketing programmes. Campaign templates are available to use, or you can customise or develop your own marketing campaign flows.
Yes. DIGO Engage provides multiple integration points for 3rd party application integration. Digital channel integration is available, with Apps, Web, Email. Re-usable business processes can be applied, for faster campaign launch. Integrated billing & reconciliation.
Reporting and Analytics (OLAP) capabilities are built in. Analysis based business parameters, such as Channel, Enterprise, Region can be applied. Messaging delivery measurement reporting is available (Success/Failure Delivery, Submit)
It’s easy to build 2-way customer communications campaigns with DIGO, whether using Voice or SMS channels.